Skip to main content

Brainspace

Deleted User

Super Admin and Group Admins have access to orphaned private work products, which will display as a Deleted User.

There is no support to re-link a private work product to another user.

If there is a need to re-link to a new user or to allow other users to leverage a product, options are as follows:

  1. Set private work product to public for all users to access.

  2. Admin re-creates work products in UI and saves results as private work products associated with their account.

  3. Admin performs the following workflow steps:

    1. Creates a new temporary group.

    2. Provides access to non-Admin user.

    3. Switches private work products to public while the user is logged in.

    4. The User then re-creates work products and saves results as private work products associated with their account.

    5. Admin deletes public work products.